Letter to the Editor: OCCOA’s future depends on restoring public trust

July 29, 2026

Letters to the editor are opinion editorials submitted by readers. Letters to the editor are a long tradition in American journalism. The views and opinions of the writer do not necessarily reflect those of Oceana County Press, its staff or its parent company. For more information, please refer to OCP and MCP’s Letter to the Editor Policy.

Dear Editor:

The Oceana County Council on Aging has been one of our community’s greatest success stories. Thousands of seniors and their families have depended on its services, and taxpayers have repeatedly demonstrated their confidence by supporting the millages that make those services possible.

That is precisely why the current conflict surrounding OCCOA should concern every resident of Oceana County.

Over the past several months, I have spent considerable time trying to understand the growing divide between the OCCOA Board of Directors and the citizens who organized under the name Oceana GRACE (Grassroots Residents Advocating for Community Elders). I have attended or listened to board meetings, reviewed available documents, spoken with county officials, patients, taxpayers, and members of both organizations.

I did not begin this process looking to take sides. I began it hoping to understand why an organization that has done so much good for our community has become so deeply divided. What I found is that this controversy is about far more than the dismissal of a single employee.

The firing of longtime employee Tami Smith in 2025 was unquestionably the catalyst that brought these issues into public view. But it is not the sole reason Oceana GRACE exists today. The concerns expressed by its members extend beyond one personnel decision and focus on broader questions of transparency, accountability, governance, and respect for the public.

It is also important to recognize that both sides appear to share something fundamental: they genuinely care about OCCOA and the people it serves. Unfortunately, caring about the same mission has not translated into constructive dialogue.

From my perspective, one of the greatest failures has been the unwillingness to engage. Rather than meeting directly with Oceana GRACE leadership to address concerns, the board has largely chosen to avoid meaningful dialogue.

Whether intentional or not, that approach has only deepened mistrust. Public confidence is rarely restored through silence.

The controversy surrounding Ms. Smith’s dismissal illustrates why transparency matters. She was widely respected by many patients and coworkers, and the circumstances surrounding her termination continue to

raise questions among many citizens. Regardless of where one stands on that decision, conflicting explanations and limited transparency have fueled suspicion instead of confidence.

Trust is difficult to earn and remarkably easy to lose. Equally troubling has been the tone displayed during some public meetings. Citizens exercising their First Amendment right to speak during public comment deserve to be treated respectfully—even when their criticism is uncomfortable. Public meetings should encourage civic participation, not discourage it.

Oceana GRACE members are not outsiders looking to dismantle OCCOA. Many are former employees, caregivers, volunteers, spouses of patients, former board members, and longtime supporters who enthusiastically voted for OCCOA’s millages. They want the organization to succeed because one day they, their families, or their neighbors may depend upon it.

Ignoring those voices will not make them disappear. In fact, the opposite appears to be happening. Oceana GRACE is growing, educating voters, and expanding its membership. The longer meaningful dialogue is delayed, the more difficult rebuilding trust will become.

The board also faces a broader governance challenge. OCCOA’s current structure leaves taxpayers with limited direct oversight of an organization funded largely by public dollars. Whether one believes changes are needed or not, that conversation deserves thoughtful public discussion rather than dismissal.

None of this diminishes the outstanding work performed every day by OCCOA’s dedicated employees and volunteers. Their commitment to serving seniors deserves our gratitude and continued support. But supporting OCCOA also means expecting excellence in leadership.

Public confidence cannot be restored through public relations alone. It requires openness, accountability, and a willingness to listen to people who disagree. This community deserves better than an ongoing standoff between two groups that ultimately want the same thing.

It is time for the OCCOA Board and Oceana GRACE to sit down together, address legitimate concerns honestly, and begin rebuilding the trust upon which every successful public institution depends.

The future of OCCOA—and the seniors who depend on it—is simply too important to allow this division to continue.

Mark Trierweiler 

Pentwater

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