
By Lori Schummer, Director of Public Relations and Customer Service, West Michigan Community Mental Health
Seeking help for mental health or substance use concerns can feel overwhelming, often leaving individuals unsure where to begin.
West Michigan Community Mental Health has expanded services in recent years to improve access to care for residents in Lake, Mason and Oceana counties, including the addition of Behavioral Health Urgent Care and Open Access services.
Behavioral Health Urgent Care provides same-day assistance for individuals experiencing mental health or substance use concerns that cannot wait for a traditional appointment. The service is designed to offer immediate access to trained professionals who can assess needs and connect individuals to appropriate care.
Open Access services allow individuals to begin receiving services without waiting for an initial appointment. During an Open Access visit, individuals can complete an assessment and begin working with staff to identify appropriate services and supports.
Officials said the goal of both programs is to reduce barriers and provide more timely, accessible and person-centered care.
Community Mental Health encourages individuals and families to seek help when needed, noting that reaching out for support is an important first step.
For more information or to access services, call 800-992-2061 or visit wmcmhs.org.
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