Crew en route to fix 911 line.

March 24, 2016

Mason-Oceana 911WEARE TOWNSHIP — Emergency 911 calls in Mason and Oceana counties that normally route to Mason-Oceana 911 are down due to an electric line coming down on a fiber optic cable in the Pentwater area, according to a press release issued by Mason-Oceana 911.

“The fiber is owned by Frontier Communications, and there is a fiber splicing repair crew on their way to Pentwater from Muskegon County,” states the press release.

“Any 911 calls that normally route to Mason-Oceana 911 are going straight through to Muskegon Central Dispatch and answered by 911 dispatchers who then pass the call information to Mason-Oceana 911 via non-emergency phones.

“If you have an emergency, please continue to dial 911 since there are many redundancies built in to make sure that all 911 calls go through to a local 911 center.

“If you have a non-emergency call in Mason and Oceana counties, please dial the Mason-Oceana 911 non-emergency line 231-869-5858. If you are unable to get through with a non-emergency call and the matter is important, please hang up and dial 911.

“We will provide more updates as they become available.”

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